AT 933

3-16 November

NEWS

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6 ASIAN TRADER 3 NOVEMBER 2023

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COLUMN/NEWS

Retail trade union Usdaw has

raised questions on the recent

announcement on sentencing

policy by the Justice Secretary,

asking if the move will add to

the impression that theft from

shops has effectively been de-

criminalised.

The government an-

nounced that fewer “low-lev-

el offenders” will be sent to

prison. They will legislate for a

presumption that custodial

sentences of less than 12

months in prison will be

suspended and offenders will

be punished in the communi-

ty instead.

Reacting to the announce-

ment, Paddy Lillis – Usdaw

General Secretary – pointed

out that there is an epidemic

of shoplifting sweeping

through retail.

“While we accept that

jailtime isn’t always the best

way to rehabilitate criminals,

there does need to be justice

for victims and community

punishment must be effec-

tive in preventing reoffend-

ing.

“Much of our concerns

around growing retail crime is

about underfunding of the

police and getting the

offenders to court in the first

place. There are too few

officers patrolling the streets

and our members tell me they

very rarely see the police in

their stores. The policy of

issuing fixed penalty notices

for thefts under £200 leads to

too few of these crimes being

investigated and prosecuted.

“There has been a 24 per

cent increase in police

recorded shoplifting and

much of that increase is

driven by criminal gangs with

links to the illegal drugs trade.

Our members would be

distressed if violent shoplift-

ers are not appropriately

punished for the terror they

reign in stores. We are

concerned that today’s

announcement could add to

the impression that shoplift-

ing has effectively been

decriminalised.”

Worry over lenient moves as crime-wave runs out of control

Retail union questions recent

Retail union questions recent

changes to sentencing policy

changes to sentencing policy

The UK’s love for spice is

growing, with over a third

of Brits wanting to add

more punch to their

everyday dishes, a recent

report has shown,

highlighting London and

West Midlands as top “hot

spots” of the country.

New research by

Dolmio shows 32% of Brits

love fiery flavours so much,

they add spice even to

traditional meals such as

spaghetti Bolognese or

lasagne.

While London is the

nation’s spice capital, with

79% partial to grub that

truly gets tastebuds

tingling, Yorkshire folk are

Britain’s biggest softies,

with just 56% able to

tolerate it.

Some regions are less

prone to the spicy life than

others, over 40% of Brits

are ready to dial up their

heat tolerance overall,

states the report.

Sian Gavin, Senior

Marketing Manager at

Mars Food said, “The

nation’s love for hotter

foods is a testament to its

appetite for adventure and

flavour, and this dining

experience will not disap-

point. There’s much fun to

be had and we’re excited to

inspire people with bold

dishes that they can

recreate at home – whether

that’s brunch or beyond.”

‘London, West Midlands

love spicy flavours’

Consumer Behaviour

Consumer Behaviour

Nick Gillett is Co-founder and

Managing Director of success-

ful spirits distributor Mangrove

Global, as well as

an industry

expert and

commentator.

Nick advocates

for bold and

daring inde-

pendent

producers and here he explains

the opportunity independent

brands present to alcohol

wholesalers.

People are feeling the pinch. With

cost-of-living as high as it is, we

need to work harder to influence

consumers when instore, and

ultimately – encourage them to

buy. Before we can do this, it’s

important to understand what’s at

play and what’s important to the

customers stepping through your

door.

Research carried out by Simply

Business, last year, shows that 88%

of UK shoppers prefer to shop at

small, local, independent busi-

nesses, compared to larger chains.

One of the reasons cited for this, is

that the service is better.1 And I

think this signals that you need to

think about what you can offer

that differs from the large

supermarkets.

It’s unlikely you’ll be able to

compete on price when it comes

to spirits – the economies of scale

at play in the superstores will

nearly always make them the

choice for a cheap bottle. But

what you can do is be flexible with

your range, stock more interesting

items, and mix it up in line with the

various seasons and trends. But

beyond this, you can also become

the place that can always be

trusted to have a first-rate bottle

in stock. Don’t underestimate the

power of education – talk to your

customers, find out what they like,

understand your range, and know

enough about each product to

make a great recommendation.

Yes, it takes a bit of extra effort,

but do this and your repeat

custom will undoubtedly go

through the roof.

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